Kayako Classic 3.5.5

This app is designed for Kayako Classic users. If you are using the new Kayako platform, look for our new app 'Kayako' instead.

Kayako Classic for iOS enables users to provide exceptional customer service even when they are not in the office. Agents and managers can efficiently manage their Kayako helpdesk, ensuring seamless communication with customers whether they are at home, attending a meeting, or relaxing in a coffee shop.

Kayako Classic has been developed with a focus on speed and user-friendliness, boasting a cleaner and more intuitive interface. This updated version includes enhancements such as a robust search function, ticket prioritization, and offline caching, making customer engagement more convenient than ever before.

Kayako Classic for iOS is compatible with Kayako 4.60 or newer versions.

Key Features:

• Access all departments and tickets within the app
• Respond to tickets, update ticket information, and add notes
• View custom fields and file attachments
• Support for tracking ticket response times
• Mark tickets as favorites for quick access
• Offline caching enables viewing of fetched tickets without an internet connection
• Easily search for tickets across the helpdesk
• Instantly access saved searches with a single tap
• Utilize gestures to navigate through views and tickets swiftly